Thank you for shopping with Santta Barbara Company. This Shipping Policy outlines how we process and deliver orders to customers worldwide.
Order Processing
Orders are typically processed within 1–3 business days after they are placed. Processing times may vary during peak seasons, holidays, or due to high order volumes.
Once an order has been processed and shipped, customers may receive shipping updates when available.
Shipping Destinations
Santta Barbara Company ships to customers worldwide. Shipping availability may vary depending on the destination and local delivery restrictions.
Delivery Times
Estimated delivery times vary by destination and shipping carrier. While we strive to deliver orders promptly, actual delivery times may be affected by factors beyond our control, including:
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Customs procedures
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Weather conditions
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Carrier delays
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Public holidays
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Remote delivery locations
Delivery estimates are not guaranteed.
Shipping Charges
Shipping costs, if applicable, will be displayed during the checkout process before an order is finalized.
Shipping rates may vary based on destination, package size, weight, and other shipping requirements.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Santta Barbara Company is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by customers.
Tracking Information
Where tracking services are available, customers may receive tracking details after an order has been dispatched.
Tracking availability may vary depending on the shipping carrier and destination.
Delayed or Lost Shipments
Although we work with reliable shipping providers, delays may occasionally occur. If you believe your shipment is significantly delayed or lost, please contact us and we will make reasonable efforts to assist in resolving the issue.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and its contents. We will review the situation and assist accordingly.
Order Changes
Once an order has entered processing or shipment, modifications may not be possible. Customers should contact us promptly if they need assistance regarding an order.
Policy Updates
Santta Barbara Company reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Santta Barbara Company
Email: [email protected]